Effective Date: Jan 01, 2025
Website: https://elpasoroadsideassistance.com
1. Who We Are
El Paso Vehicle Unlock is a local roadside assistance provider serving the El Paso, TX area. We specialize in fast, reliable vehicle unlock services performed directly by the owner.
2. Information We Collect
We only collect personal information necessary to complete your roadside assistance request. This includes:
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Name
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Phone Number
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Vehicle Details (Make/Model/Color)
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Service Location (manually provided by you over the phone)
3. How We Use Your Information
We use your information solely to:
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Respond to your service request
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Coordinate and complete the on-site vehicle unlock service
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Send a one-time follow-up text requesting a Google review
We do not use your information for marketing, advertising, or analytics purposes.
4. How Your Data Is Collected
All information is gathered through direct phone communication. We do not collect data through our website, do not use cookies, and do not track location automatically.
5. Data Storage and Retention
We do not retain personal data after the service is completed. Once your service request is fulfilled and the follow-up text (if applicable) is sent, your information is permanently deleted from our records. We do not store customer data for any future use.
6. Payments
All payments are handled in person. We do not collect or process any payment information through our website.
7. Data Sharing
We do not share your personal information with any third parties. Your information is used only by El Paso Vehicle Unlock to fulfill your service request.
8. Your Privacy Rights
You may request to:
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Review or correct any personal information you’ve shared
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Have your information deleted (if still on record prior to service completion)
To make a request, contact us at:
📧 support@elpasoroadsideassistance.com
📞 915-206-5351
9. Changes to This Policy
We may update this policy occasionally. Any changes will be reflected on this page with a new effective date.
10. Contact Us
If you have any questions about this policy or how your information is handled, please contact:
El Paso Vehicle Unlock
📍2104 Yandell, El Paso, TX 79903
📞 915-206-5351
📧 support@elpasoroadsideassistance.com
🌐 https://elpasoroadsideassistance.com
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